Wednesday, 18 July 2012
Employers' Association, Invercargill

A NZTE registered business training programme
 

WHO SHOULD ATTEND
Any current or potential leaders of people

WORKSHOP CONTENT
• Is there a difference between leadership and management?
• What makes a good leader?
• Delegation
• Dealing with conflict
• The importance of self-awareness
• Setting values and establishing behaviours
• Communicating expectations
• How to influence people
• Walking the talk
• Coaching skills
• High performance teams
• Being proactive

PRODUCTIVITY IMPROVEMENTS
• Understanding what leadership is
• To reflect on your own personal style and the impact on your team
• To better understand what is expected from you as a leader
• How to set realistic expectations with your team