Ecochill Joins With Snowflake Refrigeration

EcoChill are very pleased to announce that Snowflake refrigeration led by Andre Van Dyk has officially agreed to join with EcoChill. Andre and Jim created and built Snowflake Refrigeration over the last 10 years on the principles of trust, transparency and excellence, values that EcoChill expects to deliver in the way they work, and which we will continue to deliver to Snowflakes customers.

As the EcoChill team say, “Our people are incredibly important to us and we are proud Andre is continuing within the business as Service Engineer based in Christchurch. Andre brings a wealth of skills and knowledge, in particular a strong understanding of ammonia systems that further supports EcoChill in delivering Leadership in Natural Refrigeration. He is a well-respected member of the industry who we are fortunate to have as part of our team. Andre has forged strong relationships with his customers and will be heavily involved with Snowflake’s transition to EcoChill on the 1st of May.”

It is very important to the EcoChill team that this acquisition continues as a transition for existing customers with very little change, and that together they will be able to provide better service and delivery, have more resources available, and be able to respond to urgent call outs in a more effective and consistent manner. The combined teams will be committed to maintaining service excellence and strong customer relationships through the integration. EcoChill understand urgent response to breakdowns is crucial, and have dedicated service and support teams that can be contacted on 0800 276 3469 for any urgent issues.

Further information and planning are underway; in the meantime for any comments, questions or concerns people should please contact the team at info@ecochill.co.nz and they will respond promptly. To this end, EcoChill recently sent a letter to all their customers, explaining how they intend to provide an even stronger service to ensure that clients’ systems are working for them and that the EcoChill team will continue to be there when needed. As they elucidate in the letter, “Andre and Jim have worked hard to build a relationship and provide your business with service excellence over the last 10 years and we are all determined you feel Andre has made the right decision by becoming part of the EcoChill team.

“We want to assure you that we will continue to support all product warranties and that any current service terms and conditions will remain – unless we see something we can improve on, in which case we’ll come and talk to you about making a change.”

For more information on commercial refrigeration solutions and refrigeration engineering please visit the website at http://www.ecochill.co.nz.