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BRAVEday Values Client Relationships

Wednesday 23 April 2014, 4:17PM

By Pure SEO

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If there’s one thing that husband and wife team, Dean and Tania Young stress it is the value of the client relationships. They also value the importance of the ‘team’ at BRAVEday where everyone is involved in solving their clients’ problems and giving their clients the tools to enable them to make informed decisions on how to protect themselves, their families and their businesses. At BRAVEday they don’t just sell insurance but provide a complete service from the first meeting right through to claim time. As they say, you won’t see them at their finest until you need to make a claim, which is when many insurance advisers run for the hills. They turn claim day into a BRAVEday and that is what they are there for.

This philosophy is borne out by the many testimonies from satisfied clients, for example this one from Kirstie. “I can’t thank you enough for the persistent work you put into getting my recent Sovereign medical insurance and AMP trauma claims paid. After an initial phone call to Tania to discuss my melanoma diagnosis you covered off all the paperwork needed to submit the trauma claim. We’ve just received our beautiful wee Kowhai tree via courier this morning – thanks so much! Once again we’re amazed at your brilliant way of creating and maintaining great relationships. This is backed up by your warm, efficient, patient and professional service. So, thanks again and we wish you all a fantastic day.”

And on a completely different topic, this from Luella Bartlett, “I spoke to Dean at length the next day step by step we went through the policy When we took the policy on we had been on a life insurance policy with our bank, which we had thought was a comprehensive policy. After an initial review it quickly became crystal clear that not only was our policy hugely expensive, but it also didn’t cover us appropriately as a young family with a business and young children.”

Sue Fleischl has this to say about BRAVEday and their services. “One of the biggest surprises was when I was told that I qualified for my Trauma policy payment. It was the best investment I have ever made in my life. Sovereign Insurance have been wonderful all the way. My trauma payment has bought me time, security and choices that I would not have had before. It has taken a lot of financial stress from my life. BRAVEday was brilliant in guiding me through the insurance policies available when I first met with them years ago.”
These testimonials speak for themselves but for more information please visit the website at http://www.braveday.co.nz .