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Conroy Removals Works With Client Reviews In Australia

Wednesday 25 February 2015, 2:49PM

By Beckie Wright

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Conroy Removals have branches throughout New Zealand and Australia, and their great service and very reasonable prices mean that they are the ‘mover of choice’ for many Australians. Conroy Removals is a privately owned, quality focused removal company and their 40 years of experience means they know how to take the stress out of moving by tailoring their services to suit their customers’ needs, to make packing, storage, insurance, pick-up and delivery hassle-free, whether they are moving within Australia or moving overseas.

With this in mind, Conroy Removals are very aware of the value of client reviews, which means they are even more conscious of continuing with their impeccable service. Client reviews are becoming ever more important with the advent of the internet and social media so the Conroy Removals team actively go out of their way to request their clients to complete a performance review to rate their service and provide comments. In addition, they ask each client if they would use their services again and whether they would refer their services to others. As part of their quality management, they then analyse the data in order to identify any weaknesses, with the next step being to implement improvements in those areas identified by the client. The natural next step is to share these reviews with the general public, as people looking for a moving company, like to be able to read of other customers’ experiences.

Everyone is on a journey and the friendly team at Conroy Removals aim to interact and engage with their clients as they realise that they are the people moving and the Conroy Removals team are a vehicle helping them to get there. Social media is going to form a key element of what they are doing as well. They want people to tell them about their experiences, and about the fun things their clients are enjoying at their new destination, or perhaps share moving tips that others may be able to benefit from.
Since 1972 Conroy Removals have been one of Australia’s leading removal companies and each year take care of removal services for thousands of people moving locally, nationwide and across the world where they have global partners able to assist with delivering their clients’ belongings safely and securely. For more information on moving with the Conroy team, please visit their website at http://www.conroyremovals.com.au .