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Allen Realty Say 'Smart Investors Need Smart Property Managers'

Tuesday 26 May 2015, 4:52PM

By Beckie Wright

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Allen Realty offers a flexible property management service that they customise to suit their clients’ individual needs, and the clients choose the specifics of this service. To this end, they recently published a blog on their website entitled ‘What should you consider when searching for a property manager?’ The team at Allen Realty acknowledge that Kiwis are renowned for their can-do attitude, and when it comes to property management many investors quickly realise that unless they can dedicate the required time and resources to their properties they may need to appoint a professional property manager.

Residential property management is now a highly skilled area of real estate that requires a well organised, proactive and systemised approach to management and 100% of Allen Realty’s focus is on managing and improving the performance of their clients’ property using state-of-the-art, proven systems and processes.

One of the first things to consider is to establish that the property manager is a member of the Real Estate Institute of New Zealand (REINZ) which ensures its members are committed to the highest standards of service, thereby providing landlords greater protection. Also, they need to know that the organisation is experienced in the area where the property is located and that they have qualified staff who receive ongoing training in residential property management.

They should also have in place effective marketing to ensure minimal vacancies, rent collection, management and disbursement of rent payments and utilities, ongoing inspections, maintenance monitoring, proven communication skills and administration support. They should carry out comprehensive inspections, highlighting any recommended maintenance issues before they become problematic with reports professionally presented in a digital format, including photos.

It is vitally important that the property manager completes a comprehensive tenant selection process, including credit checks and verbal and written references from previous landlords and employers and that rental income is safe with a zero rent arrears policy in place. The property should also be given thorough and regular assessment to ensure that maximum rent can be achieved and maintained throughout the tenancy. They should also be up-to-date with the current legislation required under the Residential Tenancies Act and experienced with handling Tenancy Tribunal issues.

References should be made available from satisfied clients who can vouch for the professional service provided and, finally, detailed financial statements should be provided and available to view at any given time online.

For more information, please go to the website at http://www.allenrealty.co.nz .