Who Is B2C Logistics?

B2C Logistics is a wholly owned subsidiary of Urgent Couriers Limited (UCL) with Urgent Couriers being the recognised leader in the fast delivery market. Urgent has been in business since 1989 providing point-to-point deliveries to New Zealand customers. In 2008 Urgent Couriers launched Urgent Tonight to provide specialized fast home delivery services for e-businesses who want to deliver to their customers in the evening when they are home.

Urgent Couriers is a privately held family run business, headed by the owner Steve Bonnici. Steve has always abided by the philosophy that all employees and contractors need to make a decent living, and accordingly it has very low employee and contractor turnover. UCL carries the same business practices through to its team in B2C Logistics.

B2C Logistics is targeting e-retailers that are selling directly to consumers and require flexible pick and pack capability and faster delivery options and has access to the full range of delivery services through UCL so they can provide the full range of delivery services from 90, minutes, same day, right through to two business day options to clients. It is their belief that choice should be in the hands of the consumers.

B2C uses www.3plcentral.com  for its backend core warehousing system and is the system of choice of DHL in 50 of its 3PL fulfilment centres across the USA. UCL’s own team provides the technology and capability for interfacing with their client’s order system be it a sophisticated and complex ERP, e-commerce website or their in-house database. At the delivery B2C Logistics’ IT team also provides the technology that talks to the various best in class delivery companies.

At B2C Logistics they recognise the responsibility they take when their client decides to entrust this vital storage, fulfilment and delivery capability to them. It can be a scary thought not controlling this vital customer delivery function in-house, and since 1989 Urgent Couriers has taken the final mile responsibility for the most time critical deliveries for thousands of businesses. What their customers continually say about them is testimony to the level of customer service that they have maintained throughout their existence. In all functions of the 3PL ecosystem they bring that same rigour that ensures their clients will receive an at least comparable experience to having their own warehouse with all of the cost savings brought about by the flexibility of 3PL.

For more information on B2C Logistics please visit the website at http://www.b2clogistics.co.nz .