Email Scam warning

New Zealand Customs Service is aware of an email scam where members of the public are being informed that a parcel is awaiting Customs clearance.

The email asks that a declaration form be filled in and returned so that the parcel can be released.

New Zealanders are warned that these emails are not genuine. New Zealand Customs Service will usually contact the importer by letter unless the importer has requested they be contacted by email.