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New GM has bold plans for Terrace Downs Resort

Monday 16 August 2010, 12:29PM

By Mode Partners

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Seasoned hotelier Dilan De Silva
Seasoned hotelier Dilan De Silva Credit: Mode Partners

CANTERBURY

Terrace Downs Resort (Canterbury, South Island, New Zealand) has appointed a new General Manager and unveiled a bold plan to increase the international profile of the popular high country Resort.

Seasoned hotelier Dilan De Silva has taken over the reins of the Resort having previously worked as a General Manager of hotels in Vietnam, Qatar, Thailand, Myanmar and Sri Lanka.

Terrace Downs Owner Jonny Hendriksen says Mr De Silva’s appointment is one of the most positive developments at the Resort in recent times.

“Dilan has more than 18 years of hospitality experience and has been the General Manager for several of the world’s leading service and hospitality providers. He is eager to improve the existing offerings at the Resort, as well as develop new markets in an effort to push Terrace Downs to the forefront of New Zealand tourism,’’ says Mr Hendriksen.

Mr De Silva says his goal is to achieve new heights for the Resort.

“Terrace Downs is a unique destination in one of the most scenic spots you could imagine and I want to ensure the hospitality we offer is equally out-standing,’’ says Mr De Silva. “We’re going to be focusing on offering our guests personalised customer care and a level of a service that is unsurpassed in New Zealand.’’

“We also plan to further add destination value through hosting events of great stature,’’ says Mr De Silva. “We are not far from establishing ourselves as one of the best multi-sporting venues in the region and in the future we hope to become one of the region’s premier venues for sporting and music events, as well as concept dining.’’

Mr De Silva says he will be putting extensive efforts into the marketing of the resort to key overseas markets as well as promoting it to the domestic market.

“This is an exciting time for Terrace Downs and I’m looking forward to helping the Resort reach its full potential as one of the premier destinations in the Southern Hemisphere – a destination famed for both the beauty of its surrounding and the level of service it offers,’’ Mr De Silva says.


For more information on Terrace Downs, please visit www.terracedowns.co.nz