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Sometimes older people can find themselves in unhappy circumstances where carers or relatives are taking advantage of their frailty.
Age Concern Marlborough offers a confidential source of support and reassurance for such people as well as advice on how to proceed for anyone aware of a case where an elderly person is being intimidated or even physically ill treated.
The organisation’s local field officer Helen North says situations can vary from a family member taking financial advantage of an elderly person, to rough physical treatment or situations where someone feels they’re being coerced into circumstances not of their choice.
She says elderly people can be very vulnerable to the actions of thoughtless or unkind family members or intimidating ‘experts’.
While most residential homes address these matters as part of their staff training, Mrs North says many elderly people are reluctant to complain or reveal what has been happening to them.
“One of the most heart-rending areas is where older people are forgotten or sometimes unintentionally excluded from family matters. It’s important for families to continue to include their older members in family events and family decision-making, to maintain their sense of belonging, value and worth,” she says.
Age Concern is a place that anyone can contact for a confidential discussion about an individual situation. Mrs North says the situations can be very sensitive and there may be personality issues involved but she can talk through the options for dealing with most cases.
For further information contact Helen North, Age Concern Marlborough Inc. 25 Alfred Street or Ph: 579 3457 from 9.30 am-2.00 pm from Monday to Thursday or 9.30am - 1pm on Fridays. Alternatively email email@example.com
Age Concern will re-open in the New Year on 4 January 2012.