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Liquorland is pleased to announce it was named ‘Liquor Store of the Year’ at the inaugural Roy Morgan Customer Satisfaction Awards last night.
Roy Morgan Research has been collecting data from New Zealanders for the last 10 years, but for the first time in New Zealand, is using its research to reward deserving New Zealand companies for having consistently high customer satisfaction ratings.
Liquorland was awarded ‘Liquor Store of the Year’ for achieving the most months with a number one ranking – a huge testament to Liquorland’s commitment to outstanding customer service.
Dave Hargreaves, CEO of Liquorland, says that the franchise is thrilled to have won the award.
“I’m overwhelmed with gratitude to our customers for their ongoing support and appreciation,” says Dave.
“All of our stores strive to deliver the best possible service – we truly think of locals as our friends, and it’s fantastic to see the feeling is mutual.”
As a 100% Kiwi owned and operated franchise, Liquorland owners call on their specific local knowledge to personalise the experience and provide outstanding customer service.
An emphasis on being involved in the local community; a friendly, welcoming environment; and passionate owners have helped Liquorland grow to almost 80 stores since its launch in 1981.
At the Roy Morgan Customer Satisfaction Awards last night, a lot of hard work and dedication was recognised. Here’s to you, Liquorland!