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Some FAQs From Select Cleaning's Customers

Wednesday 14 March 2018, 8:10PM

By Beckie Wright

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This month we feature some of the most commonly asked questions from Select Cleaning’s customers, starting with, “What tasks can I expect to be done each clean?” At Select Cleaning they don't believe in taking short cuts so you can expect to receive a very thorough maintenance clean for your home. Firstly, they remove any cobwebs and then dust all horizontal surfaces - not forgetting to remove any finger marks from door handles and light switches, as well as any mould from windowsills. All visible kitchen surfaces are cleaned plus the inside of your microwave. Bathroms are hygienically cleaned. Lastly they vacuum all the floors before mopping hard floor surfaces. Of course you can request other tasks to be included in your quotation so just let them know what you require.

“Will I have the same cleaner every time?” Since you are entrusting someone to be in your home, possibly when you are not there, it is important that you know who it will be. Select Cleaning can guarantee that you will have the same cleaner every week or fortnight. In the unlikely event that a change of cleaner ever became necessary, you can be assured that you would be consulted first.

“Do I need to supply any cleaning equipment?” In order to ensure a high quality cleaning service to their customers, each Select cleaner carries a complete set of house cleaning equipment and products. As professionals, they know what is required to get the job done to your satisfaction. However, if you would prefer to supply your cleaner with a different product, they will be happy to use it instead.

“What if I want extra tasks done?” Your regular cleaner will be happy to oblige should you require any additional tasks to be done. For example, you might want the inside of your oven cleaned. Just ask your cleaner for a separate quote to cover this.

“What if I’m not completely happy with the service?” All members of Select Cleaning Auckland stand by their work. If you are not completely happy, they want to know. Simply contact your cleaner within 24 hours and they will return to put it right. This is at no cost to you, so to find out more about cleaners Auckland, house cleaning Auckland and home cleaners please go to https://www.selectcleaningauckland.co.nz .