POS Technology Explains How You Can Maintain EFTPOS Machine Security

There has been much debate recently about the security of EFTPOS machines and whether it is a flaw in the machines that has led to scams. The fact is that the function these scammers are abusing cannot be coded out of the software, without severely inhibiting the utility of the machines. Even though it’s not ideal, that means it’s up to business owners to maintain the security of their terminals. POS Technology outline some easy ways business owners can pick up on scammers before they get the chance to commit fraud.

As an employee behind the till, it is proper etiquette to give customers some privacy when they are completing an EFTPOS transaction; however, it’s important to pay attention. While remaining polite, if you notice a customer taking a little longer than it would usually take to plug in their four digit pin number just ask them if they need any assistance. Letting them know you are aware of the extended time they are taking to complete the transaction will in most cases spook a potential scammer.

In order to maintain utmost security when undertaking EFTPOS transactions, it’s also good practice to eliminate as many self-service aspects of the transaction as possible. An easy way to stop scammers is simply to ask for their card when undertaking a transaction, so that you can insert or swipe it yourself and make sure it is used properly.

If your business has CCTV already, make sure there is footage of people’s faces as they complete transactions. If your business doesn’t have CCTV, it can be an incredibly helpful investment if you’re worried about being scammed. You can also prevent scams by investing in an external pin pad for transactions, which allows you to present customers with a way of paying without access the rest of the EFTPOS features.

An excellent option for external pin pad technology is the Ingenico iPP280 PIN Pad used in conjunction with the iCT220 EFTPOS terminal. This gives your customers a contactless payment option, or the option to enter their pin externally from the main EFTPOS terminal.

If you’d like to discuss more about external pin pad technology and more EFTPOS terminal technology with the most up-to-date security measures in place, and to find out more about pos systems, retail pos system and eftpos Wellington please go to http://www.postechnology.co.nz .