Cloud Factory's Cloud PBX & Business Phones Product Features That Empower Your Team

Cloud Factory’s voicemail features and  DDI and extension features are available for all their customers, and as no two businesses are the same, their cloud voice solutions can be tailored. With customisable features and benefits normally only available with traditional PBX, you decide what works for you. This also means that as things change, so does Cloud Factory’s solution, empowering and future-proofing your business.

Their Voicemail features include transferring calls to voicemail, enabling the caller to leave a message, and receiving your voicemail message recordings directly into your Inbox. With your Message Waiting service, an illuminated LED light will appear when you have a new message. You can also bypass the operator and direct dial the required extension within an organisation.

Similarly, an extension is a phone or internal phone line connected to the hosted telephone system. The extension contains the complete set of features that define the phone's operation including the extension number. A mobile phone may be registered to an extension allowing the mobile phone to place and receive calls.

Cloud Factory also supply a range of specialised optional features, and you can upgrade by picking and choosing which features you need for your business. They also provide a Conference Room, where you can invite internal or external callers to join your conference call. You can also customise your Hold Music, where they offer the flexibility of personalising your cloud solution by streaming your company messages to your customer while they are on hold.

Finally, their Call Recording service, records a conversation automatically or by selecting a pre-programmed button. Recordings can be downloaded or played back online.

For more information on hosted phone solutions, office phone systems and Skype for business phones please go to http://cloudfactory.nz/