New Zealand-based company Geeks on Wheels is gearing up to present its customers with a range of “Tech Tip” videos, aimed at helping users to troubleshoot smaller technological problems at home. The company has been sending its geeks to execute computer fixes in Kiwi homes since 2005, and now the expertise gained from these many years in operation will be shared online.
Many people are missing the baseline technological experience that allows them to get the most out of their devices, which the company feels is very unfortunate. And while it is difficult to guide someone inexperienced through a major setup process, such as an intensive computer or laptop repair, the Geeks on Wheels professionals will be releasing videos aimed at the smaller tasks. Examples of these would include teaching users how to do a basic file recovery from Windows and Mac applications, or demonstrating how to change the password on an Internet connection.
The company has offered free online access to experienced technicians for years. Customers are able to head to their website and connect with a technician who can help them to troubleshoot their problem, entirely free of charge. This series of videos will be an extension of that helpful service, and will offer customers the chance to build some background in basic technological processes like internet setups. This coincides with Geeks on Wheels’ philosophy of fair, honest and ongoing support for their loyal customers. Now Kiwis no longer need to fear the computer blue screen at midnight, as there will be an easily accessible solution online.
If you would like to learn more about the services offered by Geeks on Wheels, follow the link below.