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Adaptability & Flexibility With Cloud Factory

Wednesday 28 August 2019, 4:31PM

By Beckie Wright

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More and more companies are using as-a-service software models to give themselves flexibility in an environment requiring a high level of adaptability. Cloud telephony-as-a-service (CTaaS) has become a viable option for businesses wanting a flexible and scalable phone solution.

Cloud Factory is a hosted PBX telephony solution powered by Ericsson-LG Enterprise’s iPECS-Cloud platform, and is exclusively provided to the market via their network of key partners nationwide. These partners get the benefit of providing a high quality ‘built for business’ cloud telephony without giving up the customer relationship.

Cloud Factory’s dealer partners are assisted throughout the sales and deployment process, as well as provided ongoing support once the solution is installed, but continue to drive the customer relationship themselves. No two cloud solutions are the same so selecting a solid, well-supported partner is a vital decision when thinking about a cloud product or partnership.

There are a number of reasons why businesses might opt to move their telephony service to a cloud solution, such as fostering a more efficient workforce, powerful disaster recovery enablement, a flexible working environment, and a future-proofed growth strategy.

Cloud Factory’s solution functions on proprietary Ericsson-LG phones, which encrypt voice calls on a secure connection, ideal for protecting sensitive business information. The solution also operates from a local data centre hosted in New Zealand. Also, it is reassuring knowing that you have 24/7 support on hand throughout New Zealand and that your information isn’t stored in data centres subject to changes in foreign laws. A cloud-based solution also ensures the software is updated automatically on a regular basis with minimal effort and no cost to the end user. Cloud Factory clients can easily change the number of extensions, or the services offered, as their organisation expands or changes.

If you are an ICT business that wants to build your own cloud voice business, get in touch with Cloud Factory to see how their channel-only and channel-owned delivery model can work best for you, and for more information on voip phone systems, business phone systems, Cloud telephony and PBX phone systems please go to http://cloudfactory.nz/ .