At Internet Pharmacy they strive to make sure their online customers experience the personal touch that Peter Boles Pharmacy has become known for, and their customers have access to friendly, trustworthy medical advice via email or telephone where they aim to answer all queries within the same day that they are received during business hours. The service is supervised by fully qualified pharmacists who are available to discuss symptoms and issues about medical problems in a confidential environment, and oversee all medicinal purchases.
To make things even easier for their customers, Internet Pharmacy have a website page for frequently asked questions, some of which are reproduced below.
Q. “What is the easiest way to find the items I am looking for?”
A. “There are three ways of searching for an item on the website. First, use the search engine widget located at the top of the page. You can use the brand name as the keyword plus the item name. Try not to be too specific as that could narrow down your choices too much. Second, you could use the menu bar. If you're unsure of the item name, then this might be the better option because the products are all sorted according to Brand, Product Type, and/or Product Use. Lastly, if you’re looking for a medicine for a particular problem, use the left hand “Symptoms” menu. There is also a shop-by-brand dropdown option so you could easily go through each brand’s various products. If you’re having difficulties, then Contact Us and we’ll assist you right away.”
Q. “Can I send my prescriptions to Internet Pharmacy? If so, what is the process?”
A. Internet Pharmacy does not currently accept prescriptions via the website. If you would like to have a prescription filled please contact us by phone and we can arrange this for you.”
Q. “Are all Internet Pharmacy products less expensive than elsewhere?”
A. “With our online business model, we make sure that our products are sold at the lowest possible price. Nothing makes us happier than letting you shop with us in full confidence that you are buying every product at its best price.”
Q. “How do I pay for my products?”
A. “You can pay via Credit Card (VISA) or by bank deposit. Please note that if you choose to pay via bank deposit your items may take longer to reach you as we only dispatch once payment shows in our account. Credit card payments are made in real time and are therefore able to be dispatched more quickly.”
For more information please go to http://www.internetpharmacy.co.nz .