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Argus Tracking Listen to Their Customers

Thursday 28 June 2018, 7:11PM

By Beckie Wright

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At Argus Tracking they listen to their customers; tailoring a GPS solution to any given application, and with their experience across a broad spectrum of industries they are able to consistently deliver results, and their customers can attest to the superiority of their products and service.

Below are comments submitted from their regular customer feedback reportsm so if you're weighing up your GPS Tracking options, they welcome your enquiry about how Argus can benefit your business; whatever it may be.

Max Bakker, Allendale Electrical’s Director says, “We found that we could manage the fleet so much better with a good reporting system, which Argus offers. It keeps an eye on Road User Charges, WoFs, CoFs, accumulated mileage and other vehicle management information which is an area that big fleets can actually lose a lot of money to.

“Time management is another big advantage, ensuring that we can bill our clients correctly when our people are on site, making sure that we use the vehicles wisely in terms of location – why send a van from the CBD to Papakura when someone’s just finished a job in Manurewa?

“The Argus system tells us where our people are and that way we can allocate jobs cost effectively and more importantly, keep our clients happy with prompt arrival times.”

Seafood Wholesaler, Auckland Distributors also recently replied to questions put to them on the service from Argus Tracking.

What was the main reason for investing in a GPS Tracking & Fleet management system? “To improve our efficiency in the running of our Distribution Business”.

Did any major technical issues arise? If so, were our technical staff competent in resolving these? “We have had a couple of technical issues (usually when our vehicles have visited a repair shop) and these have been attended to very efficiently – Yes, most competently”.

Please list a real life example of how the Argus System has helped you. i.e. time sheet discrepancy’s, improved customer response, vehicle recovery, fuel bill decrease etc.? “Ensures that the staff are out there focusing on their route to the best of their ability. Also, able to have a driver attend a Customer Call-out immediately due to knowing their location minute by minute, thereby saving phone calls, time etc”.

Do you feel the Argus Tracking system is helping improve your efficiency and profitability? “Yes, most definitely”.

For more information on fleet management, fleet management solutions and fleet management software please go to www.argustracking.co.nz .