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Parking Innovators at Inugo Create Groundbreaking "Know-Your-Customer" Management Portal

Friday 28 September 2018, 10:29AM

By Beckie Wright

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Inugo, innovative parking technology provider in California, has created a groundbreaking management portal that lets parking providers “know their customers”. A cloud-based platform, the Inugo Customer Management Platform is an all-in-one management system which allows managers to access parking information and easily handle all administration tasks like never before.

The Inugo parking platform consists of the Inugo App, the Inugo Intelligent Gate Controller, and the Inugo Customer Management Platform. Parkers log details and relevant information as well as control parking gates and sessions through the app, and the cloud-based Customer Management Platform collects all this information into one user-friendly platform.

At the surface level, the Customer Management Platform provides an intuitive user interface that makes it easy for managers to view relevant information about users’ parking sessions, including times, dates, and more. The data then provides the necessary insights for managers to make the most of their assets while reducing revenue leakage.

Utilized at its maximum potential, the Customer Management Platform lets managers efficiently provide better parking options for their ideal audience to increase value. By offering competitive parking deals that the target audience finds valuable, managers can draw in repeat business and, ultimately drive customer loyalty.

Not only that, Inugo’s frictionless, ticketless, and cashless parking experience is highly beneficial for users, as it allows them to experience a self-service, windows-up parking experience that simply requires a tap on the Inugo app to start or end their session.

The Inugo parking system is applicable for both gated and ungated parking locations through advanced geo-fencing technology, and is now available throughout different locations in California, including San Diego, Los Angeles, Pasadena and Hollywood.

With this unique customer self-service model, you can manage transient and monthly parking from one cloud-based platform; all designed to reduce admin time, operational costs and revenue leakage for the parking provider and provide a stress-free parking experience for the parker. See more at www.inugo.com.