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CircleNet's Cloud Based Telephony is the Future

Thursday 29 November 2018, 5:33PM

By Beckie Wright

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Telephony is the technology that is 'taking the market by storm', and CircleNet explain just how easy it is to move your communications to the cloud. Cloud Telephony offers a wide array of benefits, and is able to deliver, and meet the varying needs and requirements demanded by all businesses, sectors and environments.

Every business needs to secure continuity of services; downtime of any service is very costly for any size organisation, so a hosted telephony platform gives you continuity of service 'as standard', enabling all users within the business to make and receive calls from anywhere, regardless of their location. This is done by giving every user four different ways of making and receiving office calls.

This flexibility not only protects a business from potential failure of connectivity, but also, in the event employees can't get to the office, staff can still make and receive business calls from home, whilst still presenting the office number. All key features such as reporting and call recording are still in place. Should employees be part of any ring groups or call routing, they will continue to receive inbound calls delivering the same service to clients no matter where their location.

As your business phone numbers are hosted in the cloud, and have no ties to physical locations, they are totally flexible. If you move location, your number simply moves with you; no risk of ever losing those all-important numbers. A quality hosted solution will have a user-friendly interface, with a consistent look and feel across multiple devices, manageable from any device that connects to the internet, laptop, tablet or smart phone.

The great thing about having your communications platform 'in the cloud' and provided 'as a service', is that it will never become obsolete, or lag behind the latest technology innovations. With a quality hosted solution you have peace of mind, being confident that you are future proofed, and that you will always have a cutting edge solution, with on-going development and the latest advances in technology.

For your SME to grow, you need to be connected to the world, and you need a phone system you can depend on, even when there are power outages. A business VoIP will do that and also benefit your company, so for more information on VoIP phones, IT support Auckland and security cameras please go to https://www.circlenet.co.nz .