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TECHNOLOGY

Microsoft releases global beta of next-generation CRM solution

Microsoft New Zealand

Monday 13 September 2010, 9:15AM

By Microsoft New Zealand

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Discover the Power of Productivity with the new Microsoft Dynamics CRM 2011 beta release for cloud-based and on-premises deployments.
Microsoft today announced a key milestone for Microsoft Dynamics CRM with the beta release of its next-generation product for cloud-based and on-premise deployments. The beta release marks the worldwide rollout of Microsoft Dynamics CRM Online service from Microsoft’s global datacenters, and it will be released to customers and hosting partners for on-premises deployment as Microsoft Dynamics CRM 2011.

The beta for the new Microsoft Dynamics CRM Online service will be available in eight languages and 36 markets, and the final version of the service will be available by the end of the year in 40 markets and 41 languages. The beta of Microsoft Dynamics CRM 2011 for on-premises and partner-hosted deployments will be available in all 40 markets in eight languages. Customers and partners can download or sign up for the beta today at www.crm2011beta.com to evaluate and start building solutions based on the new release.

“Microsoft Dynamics CRM has tremendous momentum around the world, and we’re glad to bring an exciting new wave of technology to our customers and partners,” says Stewart Gibbs, General Manager Microsoft Business Solutions for Microsoft New Zealand.

“Our new beta release for cloud-based and on-premises deployments allows customers and partners to try the product and see the benefits from the investments that we’ve been making.”

Microsoft Dynamics CRM 2011 delivers the Power of Productivity through familiar, connected and intelligent experiences for users inside and outside an organisation.

  • · Familiar experiences through a next-generation native Microsoft Outlook client, Microsoft Office contextual CRM Ribbon, RoleTailored design and user personalisation
  • · Intelligent experiences through guided process dialogs, inline data visualisations, performance and goal management and real-time dashboards
  • · Connected experiences through cloud development, Windows Azure integration, contextual Microsoft SharePoint document repositories, teamwork and collaboration, and the Microsoft Dynamics Marketplace.


Microsoft also announced that the Microsoft Dynamics Marketplace will enter beta later this month. At beta, this new online service will be available at no additional cost and will provide an easy way for partners to market and distribute solutions to Microsoft Dynamics customers, including a catalog with more than 700 applications and professional services. Customers will be able to access Microsoft Dynamics Marketplace directly from within Microsoft Dynamics CRM to search, filter and download applications, as well as directly connect with Microsoft partners. More information about Microsoft Dynamics Marketplace can be found at crm.dynamics.com/DynamicsMarketplace/landing.aspx.

“Microsoft Dynamics CRM 2011 is the true realisation of customer relationship management — dynamic, open, uncompromising, extensible and fully integrated into the desktop — as both software and a service,” says Stewart. “When it is combined with the Microsoft Dynamics Marketplace, customer’s solutions can be marketed and distributed to an even broader audience.”

The Microsoft Dynamics CRM 2011 beta is available in English, French, German, Hebrew, Italian, Japanese, Spanish and Chinese.

Those who want to download the Microsoft Dynamics CRM 2011 beta or sign up for the Microsoft Dynamics CRM Online beta can do so at www.crm2011beta.com. In addition, they can follow and engage with the Microsoft Dynamics CRM community at www.twitter.com/msdynamicscrm.