2012 marks a milestone for New Zealand owned and operated business, HTC Specialised Tooling Ltd as it celebrates 30 successful years in business.
Started in a garden shed, with a small consignment of 700 bar Hydraulic Tools from Japanese manufacture Riken Kiki Ltd, 30 years on HTC now distributes over 1000 product lines from premises in both the North and South Island, servicing a wide variety of industries nationwide.
In the early 1980s the Hydraulic tooling market was dominated in New Zealand by one major distributor, so it was a very large leap of faith by founding Director Roy Huskinson to take the families savings and start importing a lesser known but more technically advanced and reliable Japanese product into New Zealand for sale, it was a gamble says Huskinson, however I knew, I had the best product for the job and backed it with superior service a concept which still underpins the business today.
The initial years were dogged by industry scepticism from peers, reliable and timely supply of product and parts from overseas, and as the company increased market share - the request for additional product lines. This request took HTC from a single product company on February 2nd 1982, to within 6 months, offering jacks and torque wrenches from a range of international manufactures.
When asked what makes a business successful after 30 years, Huskinson says hard work, grit, determination and treating your customers well. From the outset we were determined to be the number one supplier and servicer of industrial hydraulic tools in NZ, this meant providing only the very best equipment and service at the right price to our customers, says Huskinson.
A philosophy which is held in good stead with now Managing Director and Owner Robb Huskinson, who purchased the business from his father in 2003. Under careful direction, the business has continued to build on those founding statements and now alongside the distribution of specialist tools, includes a hire division, parts and servicing and onsite calibration services. We sell the best in Hydraulic tools, so it is in our best interest to ensure that the product we sell or hire is kept in the highest working order says Robb.
Having an extensive hire fleet also enables HTC to offer short term hire of product to customers while they service or calibrate the customers own equipment, this means very little or no down time for the customer and ensures that all product is working to the very highest of standards at all times says Robb. Hiring the same equipment we sell, means we test its reliability on an on-going basis and we only sell equipment that lasts in hire
30 years on with a raft of successful projects, which has seen HTC work alongside key New Zealand contractors, engineers and manufacturing plants, the business continues to grow at pace says Robb, We are consistently adding new product lines and services to ensure we always have the right tool for the job and we can deliver on our motto of makin the hard jobs easy