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The Malaysian Airlines Customers Experience Awards, held in Kuala Lumpur, saw Auckland Airport’s new luxury lounge secure the award for ‘Best 3rd Party Lounge’.
The Emperor Lounge was awarded ‘Best 3rd Party Lounge’ based on an International Survey conducted by Malaysian Airlines, customer feedback and independent assessments of all their 3rd Party Lounges around the world.
In October 2011, Emperor Lounge initially opened to host Malaysia Airlines premium customers; supporting Malaysia Airlines brand aspiration of Malaysian Hospitality by delivering a high quality lounge experience on the airlines behalf.
Emperor Lounge then launched publically in January 2012, becoming New Zealand’s first premium lounge facility that caters for all international passengers regardless of the airline they are flying with.
The fully inclusive lounge menu has been specially developed to suit both halal and non-halal dietary requirements, and is just part of the overall premium offer which includes complimentary beverages, free Wi-Fi access, shower packs and relaxing surroundings close to the airport’s award winning retail space.
The Emperor Lounge complements a number of existing airline operated lounges that are located at Auckland Airport, providing greater choice for partner airlines and for passengers.
Glenn Wedlock, General Manager Aeronautical Commercial said “Our objective is to ensure the guests of our airline customers are getting a great service. Meeting the high standards required of a 5 star airline reflects a significant achievement for Auckland Airport.”
To find out more information about the Emperor Lounge or to pre-book online from only $49 per person, please go to: www.aucklandairport.co.nz.