SKYCITY response to Unite Press Release
Different roles have different uniform standards but as a general principle staff in customer service roles are in breach of SKYCITY's uniform standards if they carry items such as personal mobile phones, books and other items which might interfere with their full engagement with their customers.
The media comments from Mike Treen are alarmist and do not fairly reflect the situation. A breach of uniform policies such as this is not considered "serious misconduct" and would not be expected to result in the dismissal of any staff member.
Grainne Troute SKYCITY General Manager Group Services