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24/7 Support: How Leading Industrial Company Atlas Copco New Zealand, Customer Service Goes Above and Beyond.

Tuesday 16 July 2019, 9:44AM

By Media PA

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24/7 Support: How Leading Industrial Company Atlas Copco New Zealand, Customer Service Goes Above and Beyond.
24/7 Support: How Leading Industrial Company Atlas Copco New Zealand, Customer Service Goes Above and Beyond. Credit: Media PA

By Ciaran Warner

With increasing reliance on the efficiency and resilience of the equipment within the engineering industry, industrial products and solutions giant Atlas Copco New Zealand are committed to providing continual and reliable maintenance and repair services to their customers.

The wide range of state-of-the-art equipment and solutions Atlas Copco New Zealand provides are engineered, maintained and distributed with an emphasis on sustainability and reliability, says General Manager Yuri Reijmer.

“Properly servicing and maintaining your air compressor is the best way to ensure that your operation doesn’t encounter costly unplanned disruptions,” Yuri says.

In many cases, one day’s unplanned downtime to your compressed air can cost more than one year’s preventive maintenance plan. Can you afford not to properly look after your compressed air equipment?”

Atlas Copco New Zealand’s customer service is based on establishing a long-term relationship with their clients, providing upgrades repair and maintenance to every piece of equipment sold, wherever and whenever needed.

Service plans are tailor-made for every customer, with the goal of maximising productivity and reducing downtime for each and every business that Atlas Copco services. The company provides a wide range of custom-designed equipment capable of being optimized and remotely monitored to ensure their customers get the best possible use out of their products.

“Our air compressor service technicians are located all around New Zealand. Our technicians live in your community, and understand the unique local challenges that businesses face,” Yuri says.

“For instance, operating on the South Island is different from operating in Auckland - our locally-based technicians understand this and can offer you the right solution for your business.”

With a goal of “First in Mind, First in Choice,” Atlas Copco New Zealand understands that taking care of your interests means taking care of your products, and can be counted on anytime, anywhere, for any product.

To learn more, or to get in touch with Atlas Copco today, visit them here.

 

About Atlas Copco:

Based in Stockholm, Sweden, Atlas Copco provides efficient and innovative industrial equipment, with over 40, 000 employees and customers in over 180 countries. With a vision of “First in Mind, First in Choice,” Atlas Copco have become internationally renowned for the safety, sustainability and durability of the many different solutions and innovations they provide. Their products and services include compressors, vacuum solutions and air treatment systems, construction and mining equipment, power tools, assembly systems, and more.

 

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