Improved economic conditions have contributed to ASB recording a 27.6 percent increase in statutory net profit after tax to $568 million for the year ended 30 June 2011. For the prior year, the result was $445 million, excluding the one-off tax charge of $209 million.
Commenting on the New Zealand economy and the ASB financial result, ASB’s incoming Chairman, Gavin Walker says, “New Zealand is continuing along the road to recovery from the global economic downturn. Clear evidence of this is the significant reduction in ASB’s impairment charges over the year, down 42.4 percent to $72 million. Another key factor has been customers continuing to shift from fixed to floating rate loans, and the re-pricing of some new fixed rate loans has also contributed.”
“ASB’s balance sheet remains strong, with a 7.1 percent growth in retail deposits to $33.7 billion and steady lending volumes. Demand for lending has definitely weakened as customers continue to choose to deleverage debt,” Mr Walker says.
“On 27 May 2011, Moody’s Investor Services announced the outcome of its review of New Zealand’s four major banks, resulting in a one-notch downgrade of their long-term senior unsecured ratings to Aa3. ASB was the only bank to retain a C+ stand-alone rating for financial strength. Moody’s noted that this reflected ASB’s “stronger credit risk profile which has resulted in lower non-performing loan metrics compared to its New Zealand peers” as well as the Bank’s lower reliance on wholesale funding because of its higher proportion of customer deposits.”
“Looking ahead, New Zealand’s improved export commodity prices, growing demand for limited housing stock in some regions and low interest rates are all expected to contribute to New Zealand’s steady economic recovery.”
- Operating performance (profit before impairment and tax) was up 15.7 percent to $886 million (June 2010: $766 million). Operating income improved 12.8 percent to $1.6 billion, while operating expenses rose 9.4 percent to $721 million, driven by investment in strategic initiatives and Christchurch assistance and support packages, and partially offset by cost and efficiency gains.
- Net Interest Margin increased by 0.4 percent to 2.08 percent.
- Impairment Expense decreased 42.4 percent to $72 million (June 2010: $125 million).
- Total assets remained steady at $63.1 billion (June 2010: $63.6 billion). Lending reduced 1.2 percent to $53.2 billion (June 2010: $53.8 billion). Home loan market share is steady at 22.2 percent.
- Total liabilities stood at $59.1 billion (June 2010: $60.0 billion), with Deposits marginally down 1.1 percent to $55.6 billion (June 2010: 56.2 billion). Against this backdrop, Retail Deposits increased 7.1 percent to $33.7 billion (June 2010: $31.5 billion) with market share flat at 21.4 percent.
- Loan impairment provisions reduced to $240 million (June 2010: $261 million). Collectively and individually assessed provisions now account for 0.45 percent of average gross advances to customers (June 2010: 0.49 percent).
- Ordinary dividends of $280 million were paid to ASB’s New Zealand holding company.
Beyond the numbers
On 26 April 2011, ASB welcomed the return to New Zealand of Barbara Chapman to the role of Chief Executive. Barbara also joined the ASB Bank and ASB Group (Life) Boards at that time. Following the end of the financial year, we formally acknowledged the retirement of ASB’s inaugural Chairman, Gary Judd, who has ably led the Board since the Bank’s incorporation in August 1988.
ASB’s new Chairman, Mr Walker, commented on ASB’s areas of focus over the past year, a year marked by unprecedented natural and human disasters in New Zealand.
“ASB’s focus has firmly been on supporting our customers, people and the community,” says Mr Walker. “ASB is significantly investing in strategic initiatives to support and benefit our customers. This has resulted in the introduction of a number of new products and services, including online savings tool, Save the Change, which has already attracted savings of more than $10 million, and a dedicated home equity release product, HomePlus. A new ASB Institutional brand was also launched in November 2010, providing corporate customers with the opportunity to capitalise on ASB’s in-depth knowledge of New Zealand markets as well as the international specialist expertise and experience of our parent, the Commonwealth Bank of Australia.”
“Our long term commitment to our customers has been acknowledged by several surveys and awards this year, including our top ranking in the July-August 2010 Colmar Brunton Customer Experience Survey for being “the most dedicated to providing the customer with the best possible services”. Awards for innovation have included New Zealand’s “Best use of Social Media” for ASB’s Virtual Branch on Facebook and the Canstar Cannex Innovation Excellence Award for Save the Change. ASB was also rated fourth overall and the leading bank in AMR Interactive’s 2011 Corporate Reputation Index.”
ASB’s five-year branch expansion programme is well underway, with new branches being opened in Kilbirnie in Wellington, Upper Hutt and Taradale in Napier during the year. Further new branches have now opened in Mosgiel, Mount Maunganui and Constellation Drive in Auckland.
The construction of ASB’s new, sustainable head office in Auckland’s Wynyard Quarter is also well underway and on schedule for completion by mid 2013.
ASB chose to take a leadership position to support the people and businesses in Canterbury, with relief packages for customers after the September earthquake and a further $250 million investment programme to kick-start the rebuild following the massive February aftershocks. There is also an additional support package to assist Red Zone homeowners. To date we’ve processed more than $274 million of concessional lending for our Christchurch customers, as well as providing much needed funds to community organisations.
During the year, significant donations have also been made to the communities affected by the Pike River Mine disaster and the Southland Snow Storm.
Our commitment to investment and involvement in the New Zealand communities in which we operate has always been important to ASB and our people. In addition to our existing partnerships, this year ASB announced a multi-million dollar relationship with New Zealand Football, support for the New Zealand Olympic Committee and Olympics in Schools programme and a new partnership with Wellington Zoo. We have doubled our facilitator numbers under the ASB GetWise financial literacy programme, and these workshops have now reached more than 100,000 Year 1 to 8 children from 532 schools nationwide.