Keeping safe during Rugby World Cup 2011
As hosts of Rugby World Cup 2011, New Zealand is pulling out all the stops to make the tournament memorable and totally awesome.
We're also taking great care to ensure our visitors and residents are kept safe both at the games and beyond.
Download our guide Playing It Safe During Rugby World Cup 2011 [PDF 664KB] which includes a venue map with game times, travel distances/times between venues, and safety tips for visitors.
Safety tips for visitors
- Keeping yourself safe
- Keeping your possessions safe
- Keeping your credit cards and identity safe
- Keeping safe on New Zealand roads
- Keeping safe around alcohol
- Keepings safe in the outdoors, and
- Keeping safe via text messaging.
At the stadium
- Check the back of your tickets for terms and conditions of entry into the ground.
- Arrive early to avoid delays in getting to your seats.
- You will be asked to open bags to check for alcohol and anything that may be considered a security risk - e.g. knives.
- If you arrive at the gate in a drunken state you may be turned away. Intoxicated people may be asked to leave RWC stadiums and licensed premises within Fan Zones. Refusing to leave may lead to arrest.
- Ample food, low and non-alcoholic drinks plus free drinking water will be available at RWC stadiums and licensed premises within Fan Zones.
- Park your vehicle well away from the stadium/venue to avoid traffic congestion. Where possible use public transport to get to the venue.
- Venue map with game times [PDF 664KB]. Includes travel distances and times.
Liquor ban areas
In a liquor ban area people are prohibited from carrying or drinking alcohol in public places. This includes the possession of or drinking of alcohol in vehicles that are in ban areas, however, you may transport alcohol through these areas.
Liquor ban areas are set by local councils. Police have the power to arrest, search for and seize any alcohol from people if they are suspected of breaching the liquor ban.
Liquor plan areas in match locations:
- Auckland
- Dunedin
- Hamilton
- Invercargill
- Napier
- Nelson
- New Plymouth
- Rotorua
- Wellington
- Whangarei [PDF 344KB
Traffic
- Road Policing in New Zealand
- Infringements/Fines
- Speed limits
If something goes wrong
Call 111 in an emergency
If you have an emergency and need a quick response from Police, Fire or Ambulance, Call 111 - the call is free. There are Police Stations in all main towns and cities in New Zealand, and in many rural locations. Contact details can be found in local telephone books or on our website.
Lost and found
- If you lose your cellphone, report it in person to the nearest Police Station and notify your service provider immediately.
- Counterfeit tickets: If Rugby World Cup 2011 tickets you have purchased are found to be counterfeit you should contact the Rugby World Cup 2011 Ticket Helpdesk helpdesk@rwc2011ticketing.com or 0800 RUGBY 11 (0800 784 2911). If calling New Zealand from overseas or from a mobile contact +64 9 367 2011.
- Tickets purchased within New Zealand and found to be counterfeit should be reported to New Zealand Police.
- Unfortunately New Zealand Police have no jurisdiction over tickets purchased from a seller outside New Zealand and found to be counterfeit.
- Report a crime
- Contact Police
Media
To assist Media with obtaining access to information about Police, media releases, and news items about incidents or events in New Zealand we would encourage members of the Media to subscribe to our news service which will allow you to receive media releases and alerts by email.
In the event of a major emergency or serious incident we will post regular bulletins and information about media conferences using this email service.