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Survey Results show Satisfaction with City Services

Tuesday 28 February 2012, 3:24PM

By New Plymouth District Council

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NEW PLYMOUTH

<p>Results from the latest Communitrak Survey have shown that the majority of people living in Palmerston North are happy with the Council&rsquo;s services and facilities.<br /> <br /> Every two years residents of Palmerston North are surveyed so that the Palmerston North City Council can gauge both community opinion and community spirit.<br /> <br /> Figures show the majority of residents surveyed are happy with the level of Council spending and that satisfaction with services clearly outweighs dissatisfaction.<br /> <br /> The results reinforce the feeling that residents are more than happy with the services the Council provide.<br /> <br /> The Council has used the results to help it develop its draft 10 Year Plan.<br /> <br /> &quot;The draft Plan is about to be released shortly,&quot; Andrew Boyle Head of Community Planning said. &quot;And according to the results of the survey it would seem that we are on track. It&#39;s a great feeling that we&#39;re doing things right.&quot;<br /> <br /> Notable results included recycling and community spirit. Results showed an increase of satisfaction with recycling in the City with satisfaction levels rising from 70% to 89%. This can be attributed to the introduction of wheelie bins within the City.<br /> <br /> The survey also included a question about community spirit with 74% of residents responding that they thought Palmerston North was a friendly City, people were perceived as very helpful and the lifestyle offered in Palmerston North was enjoyable. This is an increase of 21% from the 2007 survey.<br /> &nbsp;</p>