New Zealand Banks

Wednesday, 13 April 2022
Banks 9:03AM
Consumer NZ – customers' trust eroding for big banks

Consumer NZ's latest bank satisfaction survey shows almost three quarters (73%) of New Zealanders think banks are charging too much and only half (52%) think they can be trusted, with almost all big banks surveyed scoring either below or close to average for customer satisfaction.

By Consumer NZ

Tuesday, 28 January 2020
Friday, 6 December 2019
Friday, 23 October 2015
Banks 12:04PM
Have your say about your bank - "My New Zealand Bank 2015"

A great deal has changed in banking in the ten years since CTMA's first industry-wide customer experience study of New Zealand retail banks. But for New Zealand's banking customers, how much have those changes affected their banking experience? Is banking today better or worse? To find out, and provide New Zealand banking customers the opportunity to voice their views about their bank, CTMA has launched a special ten-year update study of customer experience in retail banking, "My New Zealand Bank 2015".

Have your say about your bank

By CTMA New Zealand Ltd

Wednesday, 9 July 2014
Friday, 1 February 2013
Thursday, 31 January 2013
Monday, 28 January 2013
Wednesday, 19 December 2012
Monday, 17 December 2012
Wednesday, 12 December 2012
Tuesday, 11 December 2012
Thursday, 6 December 2012
Tuesday, 4 December 2012
Thursday, 25 October 2012
ANZ NZ Communications
Banks 2:02PM
ANZ New Zealand lifts performance in 2012

Australia and New Zealand Banking Group Limited (ANZ) 2012 full year results were released today, showing a lift in performance for ANZ New Zealand1 with underlying profit2 of NZ$1,368 million, up from $1,244 million in the previous year.

By ANZ NZ Communications

Thursday, 18 October 2012
Monday, 8 October 2012
Friday, 5 October 2012
Friday, 28 September 2012
Friday, 14 September 2012
Tuesday, 11 September 2012
Friday, 31 August 2012

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